Privacy Policy
Last updated: August 2026
Introduction
CBEN & PARTNERS ACCOUNTANTS ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our website and our services.
Information we collect
We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and business details when you contact us or engage our services. We may also collect technical information about your visit to our website, including IP address, browser type, and pages visited, through the use of cookies and similar technologies.
How we use your information
We use your personal information to respond to your enquiries, provide and deliver our accounting services, communicate with you about your account and our services, meet our legal and regulatory obligations, and improve our website and services. We will not use your information for any purpose that is incompatible with the purposes for which it was collected.
Cookies
Our website uses cookies to see how you interact with it and to improve your experience. Cookies are small text files stored on your device. You can choose to accept or decline cookies through your browser settings; however, some features of the site may not function properly without them.
Sharing your information
We may share your personal information with HMRC and other regulatory bodies where required by law, with third-party service providers who assist us in delivering our services (such as accounting software providers), and with professional advisers where necessary. We never sell your personal information to third parties.
Data retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will securely delete or anonymise your information when it is no longer needed.
Your rights
Under data protection law, you have the right to access your personal information, request correction of inaccurate information, request deletion of your information, object to or restrict our processing of your information, and withdraw consent at any time. To exercise any of these rights, please contact us using the details below.
Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact us
If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at info@CBENaccountants.co.uk or +44 (0)1892 640095, or write to us at Lonsdale Gate, Lonsdale Gardens, Tunbridge Wells, TN1 1NU.